Order Confirmation
You will receive an order confirmation within minutes of placing your order.It is your responsibility to check this for accuracy taking particular attention that the delivery address is correct and full.
Pricing
We endeavour to display correct pricing and description at all times, iPosters reserves the right to refuse the sale of mis-described or mis-priced products. This does not affect your statutory rights as a consumer.
Delivery Schedule
Goods are usually shipped within 24 Hours of your order (excluding weekends & UK Public Holidays). Please check the delivery estimate . Although transit times are published they are not guaranteed and are an estimate only based on quoted times from the carrier.
Potential Consequential Loss
The vast majority of orders are delivered on time and without difficulty. Unfortunately errors can occur , particularly with delivery agents and we will always do our best to rectify any problems. Unfortunately we cannot take any responsibility for the consequences of late arrival , non arrival or any other problems with your order. If your order does not arrive by the Estimated Delivery date, please contact us AS SOON AS POSSIBLE. Once you contact us, iPosters will open a Lost Claim with our Courier, which will take 7-10 Days to get a response. If the item is Lost we will issue a refund or replacement item once we get confirmation from the Courier.
Feedback.
iPosters, will always go above and beyond to help you. We have been long established, and we want nothing more than for you to enjoy your experience. If you do have a bad experience, or there is an issue, please always contact us so we can help you. We are always here, and if there is something wrong we want to help you. We don't want anything other than positivity. Our aim is to develop happy and positive relationships with all our customers and happy, repeat business is our main aim. iPosters welcome all forms of Feedback, including Neutral and Negative. When buying from us, you agree to first give iPosters the opportunity to rectify any issues before leaving Negative feedback (Including Neutral). Failing to comply with this condition you agree for us to contact eBay to remove the feedback. However, should you first contact us, and then are still not satisifed with the level of service provided and you are still not 100% satisfied then Negative Feedback is welcomed and we kindly ask you to leave comments with the issue so we can learn from this in the future, and as a company can overcome the issues.
Contacting Us
If you need to reach us, please email us on support@iposters.co.uk or message us on eBay
