RETURNS FOR UNSUITABLE ITEMS...
Please read the complete item description and item specifics in full before bidding or buying to avoid ordering incorrectly. In the event that an item is delivered to you and upon inspection you believe that it is either unsuitable and/or its intended use and/or quality does not meet your expectations, please do not attempt to modify or alter it in any way as we will be unable to replace, or partially exchange, or refund or partially refund you for the item. In these circumstances we would kindly request that you contact us first of all to make arrangements to return the item within 30 days for a refund.
ORDER CANCELLATIONS...
Please note that we reserve the right to cancel any UK or International order(s) placed via the eBay platform if we or the carrier deem the delivery location to be a remote destination that will incur an increased shipping charge. We are unable to absorb inflated shipping charges and will notify the Buyer of these circumstances as well as cancel and fully refund the order. We will then give the Buyer the opportunity purchase the item(s) again, and advise the Buyer with the correct shipping charge to their delivery address. Please note that in some instances, and at our discretion, we will in fact honour and absorb the additional carrier charge and/or surcharge and send the goods without any additional surcharge or request for additional payment from the customer in the affected area that is penalised by the carrier. We will of course advise you in advance of any address issues.
CARRIER INFORMATION & UPDATES...
Please note that in some instances the advertised/nominated carrier may change, with or without prior notice to the Buyer and/or an amendment to the eBay listing. Nominated carriers may change as a result of several factors including, but not excluding, staffing issues, vehicle and/or depot issues and so on. Nominated/advertised carriers may also be changed/substituted due to final destination locations whereby the nominated carrier may impose a delivery surcharge over and above the standard/anticipated delivery charge for the purchased product to a predefined destination. Please note that some carriers will impose a delivery surcharge to delivery destinations that do not always fall within the standard scope of eBay s remote location destinations such as off-shore islands and remote areas such as the Scottish Highlands and Grampians. We reserve the right to adjust and amend the final carrier choice without prior notice. Please also note that many off-shore and remote location destinations are not covered by the advertised next-day mainland UK delivery service and may have extended delivery times of several working days. As many customers in remote or off-shore locations are fully aware of these issues, if there are any pressing or urgent requirements for deliveries, please contact us in advance of ordering and we will advise accordingly as to an estimated time-frame that you can expect to receive your delivery within. Please note that we reserve the right to cancel an order that we feel is within a remote destination and does not fall within the scope of eBay s postage policy mechanism or the ability to add or amend a specific remote/off-shore location to their system for postage charging purposes. As always, if you have any questions about remote location deliveries, or anything else, do please contact us in advance of ordering as we are always happy to help.
