WJ Mart

Évaluations du vendeur (251)

• k***a (347)- Évaluations laissées par l'acheteur.

  Dernier mois

  Achat vérifié

  Great!!!!

  Réponse de : wj_mart- Évaluations auxquelles le vendeur wj_mart a répondu.- Évaluations auxquelles le vendeur wj_mart a répondu.

  Thank you for your kind and positive feedback, it truly energizes our team. Every product we ship undergoes rigorous quality control to ensure it meets our highest standards before reaching you. We're grateful you’ve recognized our commitment to your satisfaction. Your support fuels us to keep striving for excellence and to ensure every client feels genuinely cared for. Thank you :)
• n***j (76)- Évaluations laissées par l'acheteur.

  Dernier mois

  Achat vérifié

  Item is listed with location showing California which is the only reason I purchased from this seller but as it turns out it is actually located in Taiwan. Item shipped but either seller didn’t send FedEx all paperwork or something because once the package finally reached the US FedEx held it in clearance delay/import customs. I personally had to send paperwork in and eventually they released my package. If the item was located in the US like the seller advertises that wouldn’t have been an issu

  Réponse de : wj_mart- Évaluations auxquelles le vendeur wj_mart a répondu.- Évaluations auxquelles le vendeur wj_mart a répondu.

  When item is sold out in our California warehouse, we lose money by paying extra with the fastest expedited air freight directly from our factory in Taiwan. Again, the buyer did NOT reach out to us. We contacted FedEx there's no problem with the package, If there's any issue with the shipment our Customer Service agent can contact FedEx and sort out any possible issues. We tried to reach out to the buyer, he then did not reply and just left us an unethical negative feedback. SELLERS BEWARE!!!!!!
• t***t (5)- Évaluations laissées par l'acheteur.

  Dernier mois

  Achat vérifié

  I purchased this part, and changed my mind and paid to have it shipped back to them, the item was sent back to me from FedEx as unable to deliver, i contacted them and they said i shipped to wrong address i sent a pic of the address they sent me and the address was correct. I have tried for almost a week now to get this matter resolved and i am still getting the run around from them, i am contacting my bank tomorrow to see if i can put a stop payment on this purchase, buyer beware!!

  Réponse de : wj_mart- Évaluations auxquelles le vendeur wj_mart a répondu.- Évaluations auxquelles le vendeur wj_mart a répondu.

  Buyer started a return case using our return label without contacting us however buyer did not send it back to our designated California warehouse, buyer put send to address as his own, to return it back to himself, still demanding full refund while keeping the item. Our CS team made every effort to assist the buyer including offering new return label to return the item for full refund. Unfortunately, buyer ceased all communication, left negative feedback and closed their own account. Beware!!!!
• u***r (485)- Évaluations laissées par l'acheteur.

  Dernier mois

  Achat vérifié

  Excellent lip. Fast shipping. Thanks.

  Réponse de : wj_mart- Évaluations auxquelles le vendeur wj_mart a répondu.- Évaluations auxquelles le vendeur wj_mart a répondu.

  Thank you for the wonderful feedback, it truly means a lot to us. Our team is committed to delivering exceptional products with the fastest shipping to ensure every client receives the care they deserve. We're thrilled to know our production and shipping teams have contributed to another satisfied customer. Your kind words motivate us to keep striving for excellence and to bring a smile to every client we serve.
• t***2 (251)- Évaluations laissées par l'acheteur.

  Dernier mois

  Achat vérifié

  Great product. Fitment was perfect and it came with installation hardware

  Réponse de : wj_mart- Évaluations auxquelles le vendeur wj_mart a répondu.- Évaluations auxquelles le vendeur wj_mart a répondu.

  Thank you for your positive feedback, our team always does its best to make sure all of our client is well taking care of. Great communication, and great product is a must, when serving this wonderful community. We sincerely appreciate this uplifting feedback, it inspires our customer service team to elevate their performance every single day. Thank you for helping us continue to set the bar higher :) Thank you
• g***1 (33)- Évaluations laissées par l'acheteur.

  6 derniers mois

  Achat vérifié

  High quality front lip

  Réponse de : wj_mart- Évaluations auxquelles le vendeur wj_mart a répondu.- Évaluations auxquelles le vendeur wj_mart a répondu.

  Thank you for the wonderful positive feedback plus the nice photos of your E63 beast !! The car looks great !! We make high quality products to make sure we put a smile on all of our clients, thank you for recognizing the high quality front lip we produce, it is a full on vacuumed carbon fiber production process, and fitment is 100% as shown on your photos :) we are so happy on how good it looks on your car :) we thank you for your positive feedback :)