Sweet-Tops

Évaluations du vendeur (5.495)

• m***d (380)- Évaluations laissées par l'acheteur.

  Dernier mois

  Achat vérifié

  Great cake topper lovely quality - delivery nice and quick
• v***n (74)- Évaluations laissées par l'acheteur.

  Dernier mois

  Achat vérifié

  Very bad service. No response to your queries whatsoever. I have ordered 2 quantities and paid for 2 items but received only 1 item. Not happy as I have messaged them regarding this and no one is taking h care to reply. Don't use this seller. I need my second item in special delivery or refund the whole cost of products.

  Réponse de : sweet-tops2015- Évaluations auxquelles le vendeur sweet-tops2015 a répondu.- Évaluations auxquelles le vendeur sweet-tops2015 a répondu.

  We’re sorry to hear you’re unhappy, but we’d like to clarify that your message was responded to within 24 hours and a replacement for the missing item was dispatched promptly. We understand how frustrating it can be when things don’t go as expected, but we’ve done our best to resolve the issue quickly and fairly. If there’s anything else we can help with, please don’t hesitate to reach out.

  
• 1***e (147)- Évaluations laissées par l'acheteur.

  Dernier mois

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  Arrived later than the estimated date. Disappointed as it arrived way after my event therefore no longer needed but cannot return as it’s personalised, waste of my money.

  Réponse de : sweet-tops2015- Évaluations auxquelles le vendeur sweet-tops2015 a répondu.- Évaluations auxquelles le vendeur sweet-tops2015 a répondu.

  I'm really sorry to hear your order arrived later than expected and you weren’t able to use it for your event — I completely understand your disappointment. We always aim to meet estimated delivery times, but delays can unfortunately happen and are often out of our control once the item is with the courier. As the item was personalised, it's unfortunately not eligible for return, but please reach out to us directly — we'd like to make this right and see if there's anything we can do to help.
• 5***a (1284)- Évaluations laissées par l'acheteur.

  Dernier mois

  Achat vérifié

  Excellent service very happy with product
• 4***9 (394)- Évaluations laissées par l'acheteur.

  Dernier mois

  Achat vérifié

  Good
• Évaluations automatiques eBay- Évaluations laissées par l'acheteur.

  Dernier mois

  Commande terminée - avec suivi et dans les délais