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Originally founded in 1986 as Universal Textiles selling hosiery products the company was transformed in 2012.

Now named Pertemba, we have evolved into an Internationally renowned seller of high quality products, ranging from clothing, shoes and bags to homeware, giftware, outdoor and pet products across over a thousand top brands.

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Lieu : Royaume-UniMembre depuis : 11 août 2005Vendeur : pertemba

Informations sur la société

Nom de la société : Universal Textiles UK LtdPrénom : PertembaNom : OrdersAdresse : 50 Oswin Road, Leicester, Leicestershire, United Kingdom LE3 1HRNuméro de téléphone : 01162182188E-mail : ebay@pertembaglobal.comNuméro de TVA : CH 328469747, GB 881222534CRN : 06865782

Conditions de la Boutique

Livraison
Retours

Évaluations détaillées du vendeur

Moyenne pour les 12 derniers mois
Description exacte
4.9
Frais de livraison raisonnables
5.0
Livraison rapide
4.9
Communication
4.9

Évaluations du vendeur (361.714)

  • 6***1 (75)- Évaluations laissées par l'acheteur.
    6 derniers mois
    Achat vérifié
    Pleased with item. As described and arrived within 5 days. I was initially disappointed as I could not get multi buy offer on his item even though I was buying two t shirts at the same price just different designs, but after raising the issue with seller they kindly refunded me 10% of my order back. Seller communicated quickly prior to purchase and afterwards. Would buy from again. Thank you for rectifying my experience.
    Réponse de : pertemba- Évaluations auxquelles le vendeur pertemba a répondu.- Évaluations auxquelles le vendeur pertemba a répondu.
    Hello, I am sorry to hear you were unable to contact us prior to purchasing, I can see all our channels are open to receiving messages, I can only assume there was a technical issue with eBay. I have passed your feedback to the relevant department to review the offers and hopefully open the offer to other items. Please accept my apologies for any disappointment caused.
  • 3***t (143)- Évaluations laissées par l'acheteur.
    Dernier mois
    Achat vérifié
    A very well made cushion cover which was well packaged. When there was a problem receiving the item via the postal system, the seller was excellent at communicating with me and sorting out the problem. I can recommend this seller.
  • e***e (36)- Évaluations laissées par l'acheteur.
    Dernier mois
    Achat vérifié
    Artikel wie beschrieben, habe diese Jacke zum zweiten Mal gekauft damit ich eine zum wechseln habe. Super Qualität ! Preis ist auch in Ordnung ! Schnell geliefert ! Zur Kommunikation kann ich keine Angaben machen , es war nicht notwendig . Alles in allem, Top ! kann Ich echt empfehlen. mfG Rainer Flicke
  • a***2 (1360)- Évaluations laissées par l'acheteur.
    6 derniers mois
    Achat vérifié
    My item unfortunately came faulty however the seller resolved it extremely quickly and refunded me straight away just waiting to get it back so can order again as shopped here a lot never had an issue I’m guessing it’s probably the currier that caused the damage but the seller made it so easy to work with them on this it’s much appreciated thank you 🙏🏼 and I will certainly still recommend the store as value and good customer care 5****so when I get it I’ll reorder from this seller ☺️🙏🏼
  • s***j (511)- Évaluations laissées par l'acheteur.
    6 derniers mois
    Achat vérifié
    The item delivered was incorrect. So I contacted the seller, who responded extremely swiftly and requested photos of the item I received. Once I had done this then a refund was issued instantly, and labels were sent to me so that I could return item at no cost to me. No complaints at all from me regarding the seller's excellent communications and customer services. Five Star eBayer.
  • g***n (284)- Évaluations laissées par l'acheteur.
    Dernier mois
    Achat vérifié
    I paid for a Kitchen Devil knife sharpener, ask displayed, but they sent me the cheaper version, which you can buy for £4 less. I wrote to them and they asked for photos, which I sent them; I've heard nothing since. False advertising when they show you a photo of what you want, but send you the wrong item and lesser quantity, then they don't reply to you to solve the issue! I will never buy from this firm again!
    Réponse de : pertemba- Évaluations auxquelles le vendeur pertemba a répondu.- Évaluations auxquelles le vendeur pertemba a répondu.
    Hello, I am sorry to hear we have sent you a different item to what is shown in our listing. Unfortunately, we have not received any images from you to help resolve the issue. I can see we have responded to all your messages with the latest one advising we have not received your images and requesting them to be resent. In the meantime I have raised your issue with the relevant team and have sent you a QR code to return the item and resolve the issue for you. Please accept my apologies.

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