All of our products ship directly from our different warehouses so you get your items quickly and in perfect condition. We know how important it is for you to get what you ordered and get it fast. Our products are a 100% authentic and brand new. We work with the biggest suppliers of high quality products to bring you only the best items. It is very important to us that we put our customers first and you will see this reflected in every transaction with us. We consider it a top priority that our customers are happy and in the rare event that they are not, we do everything we can to fix the situation. No customer will walk away from our store unhappy. If there's a problem, just let us know and we fix it. We guarantee you only the best experience when shopping with us!