Making a purchase with Packaging Products Online
When ordering from us you must meet the following requirements:
* Reside in the UK mainland
* Supply a working telephone number (this enables the courier company to contact you if needed)
DELIVERY AREAS
If you live outside of the UK you can email us find out if we can deliver to your location.
VAT
20% VAT is included in all our prices. All orders are accompanied with a VAT receipt. Our VAT no. is 354196836.
The majority of our goods are sent via 24hr Couriers, please check your email and text for tracking info! (smaller low weight items sent via 1st and 2nd royal mail)
Delivery
We guarantee to dispatch your goods with 24hrs of payment excluding weekends and bank holidays. However we endeavour to dispatch the same day if checkout is before 11am, stock levels permitting.
All delivery times are estimated to arrive on a 24 hours service, subject to chosen courier meeting our contractual terms and conditions.
Please ensure you provide any special instructions for you delivery or any information regarding access restriction or remote areas.
We can provide tracking information via you email address provided, please contact us via our email address or through ebay questions.
UK Mainland before 12pm - £12.99
Northern Ireland next day - £14.99
If you are not able to take delivery of goods, courier will leave a calling card which will advise how to collect your goods or arrange re-delivery. If you fail to act on this the goods will be returned to us and you will be required to pay a further shipping cost plus an additional £10.00 before we can send your goods again.
When you receive your delivery please ensure that you check the quantity of parcels in the total consignment, sign for the appropriate number received.
Missing parcels in your consigment - CHECK
Please do not sign for missing parcels as this will invalidate any future claims. If you have missing parcels within your consignment please contact us on the day.
Our range of goods are available from stock, we will hold you order, products are very rarely unavailable but we will always advise you accordingly and offer a suitable alternative or a full refund.
In accordance with the Data Protection Act we will only use your details and personal information for our own business. We will not pass on any details to 3rd parties. We will only take details that enable us to process your order efficiently.
