Delivery of parcels sent by us is generally provided with tracking details which is visible on eBay. Goods returned back with failed delivery attempts due to issue with the address will be subject to £3.50 cost of sending goods plus £4 for returning back the parcel.
Delivery time is given by chosen courier company. They are not guaranteed time stated by us. Any delays are not our responsibilities. In the event of delays or loss we cannot send refund or replacement until 30 days from date of purchase for International deliveries and 20 days for UK deliveries. You must contact us within 40 days of transaction for any delays or loss as per eBay policy otherwise transaction cannot be cancelled and no refund will be given.
ALL ORDERS FROM RUSSIA, ESTONIA, BELARUS, UKRAINE MUST BE PAID FOR TRACKED PARCEL ONLY. OTHERWISE ORDERS WILL BE CANCELLED AND REFUND WILL BE LESS PAYPAL FEES.
IMPORTANT: Asian, Eastern European, South American countries and Australia are highly advisable to pay for tracked courier to monitor progress of the parcel. In some countries it could take several days for parcel to arrive.
We reserve the rights to pass on additional delivery charges to certain locations and due to parcel weight to customers.
International deliveries may require paying custom duty. Custom charges are the responsibilities of the recipient. Please check custom charges relevant to your country if applicable.
Most of the products we sell are herbal, ayurvedic, natural remedy and healthcare products which are to be consumed or used by humans. We strongly suggest and recommend you take these products with care and under medical advice from a licenced medical practitioner if required. We do not manufacture any of these products and are just a reseller, thus cannot be held responsible for any side effects that may cause upon consumption of these products.
